Level 1 (awareness) & level 2 (knowledge)
HSE e-learning development
Data centres / worldwide
Scope
Our client – a global international data centre provider, wanted support for the development of two e-learning modules in English, German and Spanish, suitable for use in their own learning management system (LMS). The training courses were required to cover workplace risk assessment and included level 1 (awareness) and level 2 (knowledge) of comprehension across the workforce on the following topics:
- Office environment
- Construction sites
- Live data centre (operations and maintenance)
Approach
At the onset of the project, Telos Learn confirmed the training mandate and learning objectives for the module, reviewed our client management system documentation and developed the structure and content of the training module to meet the agreed learning objectives. Our project team then developed a tailored e-learning module in the Sharable Content Object Reference Model (SCORM) format.
Solution
The e-learning modules included professional animations and voice over artists where appropriate. To enhance the learning experience, realistic workplace examples were developed, including the use of actual images of the workplace environment from within our client’s data centre, and in particular hazards and risks associated with the subject area of the training.
Gamification provided additional interactive elements, such as questionnaires for comprehension assessment.
The modules were developed in English, then translated into German and Spanish. Voice-over was recorded professionally in all three languages and applied to all required audio-files.
Outcome
The solution was delivered through our client’s own LMS, allowing the organisation to track module completion, learning status and performance for all participating trainees, as well as issue each trainee with a completion of training certificate.